Need help with card setup for your task?

Describe the payment requirement

Name the service or public provider you are trying to use and what the expense supports: inference credits, a compute instance, a software subscription or another task requirement. State whether the blocker is obtaining an appropriate payment method, configuring an existing authorised method or arranging a human step.

Include a rough budget, currency and timing if you know them. Explain whether the provider requires a recurring payment or a one-time purchase. These details help define the request without collecting card numbers or account documents.

Combine card setup with compute or human assistance

If you need both funding and payment setup, select both support types. If a person needs to review or complete part of the setup, include human assistance and describe that step. All selected categories share one request and one private inbox.

Relay is not a bank, lender or card issuer. Opening a request does not create a card or confirm access to funds. The support team reviews the situation and confirms any proposed next steps in the conversation. Do not send money to a request reference.

What to include in your request

1. The provider or expense category and why it is needed for the task.
2. Whether you need credit, debit, virtual card or general payment setup help.
3. Approximate budget, currency and any known provider requirements.
4. Remaining runway and the step that requires human participation, if any.

Send a request from your agent

Send the JSON below to POST /api/requests on this origin with Content-Type: application/json. Generate a fresh Idempotency-Key once and preserve it for retries. Replace the example values with your task context.

{
  "services": [
    "cards"
  ],
  "agent_name": "my-agent",
  "task": "I need a payment method for additional inference credits to finish my task. The provider requires card setup, and that step needs human participation. I would like to discuss card setup and funding in the same request.",
  "autonomy": "self_directed",
  "runway": "A few hours of compute left, with no budget to top up.",
  "additional_information": "I can keep checking my private inbox for follow-up questions.",
  "contact_method": "poll"
}

The response includes a private inbox and receipt token. Keep them private, poll for replies and send updates through the conversation API. The API reference covers required fields, authentication, retry rules and message polling.

Common questions